Shipping policy
Last updated: November 12, 2026
NIJA AI Trading LLC merchandise is made to order and fulfilled through Printful. Production takes place after an order is placed; items are not held as ready-to-ship NIJA inventory.
Production and delivery estimates
Printful currently reports average fulfillment of 2–5 business days for most production techniques and facilities. Some products, facilities, and busy periods take longer. This is a general production estimate, not a guaranteed shipment or delivery date. Business days exclude weekends and holidays; the order date is not counted. Product-specific estimates, where displayed, should also be reviewed.
Shipping transit time is additional to production time and depends on the destination, product, carrier, and service. Estimated delivery equals production time plus shipping transit time. Review available delivery options, shipping charges, and estimates at checkout before placing your order. If no destination or shipping option is offered, contact us before ordering. We do not guarantee arrival by a particular date.
Shipping charges and split shipments
Available shipping charges are displayed at checkout. Items may be produced at different facilities and arrive in separate packages on different dates. Separate tracking details may be provided for each shipment. Review the total shipping charge before purchase.
Tracking and delays
When tracking becomes available, shipment details are provided through your order status page and shipping notification. Carrier scans may take time to appear. Contact us if tracking is missing, stalled, or shows a delivery you did not receive. Production demand, stock availability, customs, weather, and carrier disruptions can affect estimates.
If we cannot ship within the applicable promised timeframe, we will provide any legally required delay notice and cancellation or refund option, and obtain consent to delay where required. A delivery estimate does not waive your legal rights.
Addresses, customs, and delivery problems
Check your delivery address carefully. Contact us immediately about corrections; changes may be unavailable once processing begins. If an incorrect address or unclaimed package requires reshipment, we will explain any proposed additional cost before you agree to it, subject to applicable law. Where international shipping is offered, review duties and import-tax information at checkout; treatment depends on the destination and order.
For damaged, defective, misprinted, incorrect, missing, or lost items, contact us promptly with your order number and relevant details or photographs. We will investigate and provide an appropriate remedy under our Refund and Return Policy and applicable law.
Support
Email dante.harrell@nijaaitrading.com. Nothing in this policy limits mandatory consumer rights.